Interactive Voice Response

Interactive Voice Response (IVR Services)

Interactive Voice Response is a computerized telephone technology that allows a computer to interact with humans through the use of inputs telephone keypad or voice. Organizations with the volume of high calls prefer IVR system to meet their customer queries.

Extend your business hours to 24×7 by our IVR service. Improve your customer service and reduce costs with IVR systems. Most of the time customer’s query gets solved in properly customized menus in IVR system and if not, the call is transferred to customer service agent, who has customer’s all basic details already and he can attend the issue directly.

Small businesses can also use IVR to display their business to look bigger than it is. For example, a caller does not need to know that sales and support, both are redirected to the same person.

In the IVR, we guarantee customer retention as customers are satisfied with the personalized service and also the interaction is more rewarding for the agent. Contact us for the customized IVR services.

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